12 BDT Privacy Policy – our firm commitment and comprehensive guidelines for protecting your data

This Privacy Policy applies to the 12 BDT platform and all its associated services. It clearly explains how your personal data is handled and what rights you have.

12 BDT operates in compliance with Bangladesh's Digital Security Act and international data protection standards. We believe transparency is the foundation of trust, which is why this document is written in clear, plain language so you can understand everything — no technical background required.

This policy applies equally to 12 BDT's website, mobile platform, and all other channels through which our services are accessed. We strongly encourage you to read and understand this policy before registering.

12 BDT collects only the data essential to providing its services. Below, we present this information across three main categories.

12 BDT uses your data only for defined, legitimate purposes. We never use it beyond what is strictly necessary.

• Account management: To handle registration, login, password resets, and account security.
• KYC verification: To verify your identity and fulfil legal obligations.
• Transaction Processing: To securely process deposits and withdrawals.
• Service Improvement: To analyze usage patterns and improve your experience.
• Customer Support: For troubleshooting and support.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligation: To comply with applicable laws and regulations.
• Personalized Experience: To show you relevant content tailored to your preferences.

We never share your data with third parties for advertising purposes. If you no longer wish to receive marketing messages from 12 BDT, you can unsubscribe at any time.

12 BDT does not typically share your information with anyone. However, sharing may be necessary in the limited circumstances outlined below.

• Payment Processors: Necessary information is shared with bKash, Nagad, or your bank to process transactions. This data is fully encrypted.
• Game Providers: Only the limited information needed to run games is shared. Your full identity is never disclosed.
• Legal Authorities: Disclosure of data is required upon a valid court order or lawful request from law enforcement authorities.
• Anti-Fraud System: Limited data may be shared with international anti-fraud networks to help prevent fraudulent activity.

12 BDT uses cookies to ensure the website functions properly and to enhance the user experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for login sessions, security, and core functionality. These cannot be disabled.
• Performance Cookies: To monitor site speed and performance. You have the option to disable these.
• Functionality Cookies: To remember your preferences (language, theme, etc.).
• Analytics Cookies: To understand user behaviour. No personal information is recorded.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform. 12 BDT never uses third-party tracking pixels or cross-site trackers.

12 BDT does not retain data unnecessarily. A specific retention period is defined for each type of data.

• Account information: For as long as your account is active, and up to 5 years after closure (as legally required).
• Transaction Records: Up to 7 years (as required by financial regulatory obligations).
• Game History: Up to 3 years, after which data is automatically deleted.
• Support Contact: 1 year after the issue is resolved.
• Technical Log: 90 days, after which data is automatically deleted.
• KYC Documents: Up to 5 years where legally required.

Once the retention period expires, data is permanently deleted using secure methods. This process is automated and verified through regular audits.

You have full rights over your personal data at 12 BDT. Each of those rights is outlined in detail below.

All 12 BDT services are exclusively for users aged 18 and above. We do not knowingly collect data from minors.

If we discover that a minor has created an account, it will be immediately suspended and all associated data will be deleted.

12 BDT uses various third-party services to enhance the quality of our offerings. These services may have their own privacy policies.

• Game Providers: Evolution Gaming, Pragmatic Play, and similar providers operate under their own security standards.
• Payment Gateway: bKash and Nagad are independent entities and operate under their own privacy policies.
• Analytics Tools: Used to measure site performance; no personal data is shared.

12 BDT is not responsible for the privacy practices of these third parties. We recommend reviewing their own policies before using their services.

12 BDT's servers are primarily based in Bangladesh. However, certain technical services (such as cloud backups) may store limited data on overseas servers.

For such international transfers, we ensure that:

• Adequate data protection laws exist in the destination country.
• Industry-standard encryption is used for all data transfers.
• Only trusted, contracted service providers are used.
• Personally identifiable information is anonymized before any transfer takes place.

12 BDT may update this Privacy Policy when necessary. Changes may be driven by new legislation, technological developments, or service improvements.

• You will be notified via your registered email and SMS before any major changes take effect.
• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree with the changes, you will always have the option to close your account.

We recommend visiting this page regularly to stay informed about our latest policy.

Contact us for any questions, concerns, or to exercise your rights regarding this Privacy Policy.